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Educational Tools

Tours

Self-paced tours of systems and features may be completed online at your convenience.

Enhanced Provider Profile

Our Enhanced Provider Profile tour has been designed to:

  • Present the benefits of completing your or your practice’s Enhanced Provider Profile(s).
  • Provide information about how members are viewing and using Enhanced Provider Profiles.
  • Give step-by-step instructions explaining how to complete and customize your or your practice’s Enhanced Provider Profile(s).
Click here to begin workshop
Provider Center

Our free online tool allows your office to:

  • Verify patient eligibility and general benefits
  • View member deductible and coinsurance maximum amounts
  • Review the status of submitted claims and payment information
  • Search for and view payment vouchers by provider name, voucher number or check number
  • Search for providers
  • Review and respond to member feedback about their experience with you
  • Expand your individual profile page, including philosophy of care, practice areas of expertise, appointment availability, patient demographics, awards and other distinctions
Click here to begin workshop
eContracting Physicians, dentists, other health care and dental professionals and facilities can receive notification of provider agreements and amendments through the convenience of your personal email. After signing up for the eContracting Center, you may access your agreements and amendments in a Health Insurance Portability and Accountability Act (HIPAA)-secure environment. If a signature is required, you sign your documents electronically using our eSignature capabilities. Click here to begin workshop

 

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