Self-paced workshops geared toward physician and provider office
staff consist of online workshops, system tours and demonstrations. They may be completed online at your convenience, and many offer workshop notes which may be printed for later reference.
| Administrative and Billing workshops |
| Advance Directives |
Learn about advance directives, legal obligations and Regence standards. |
Workshop notes (PDF) |
| Appeals and Reconsiderations |
Information about provider adverse determinations
and other appeal types and their processes. |
|
| CMS-1500 claim form instructions |
Our interactive claim form instructions show
fields Regence requires or recommends be completed
and the format for completion. |
View
instructions |
| Fraud and Abuse Awareness |
A brochure created by the BlueCross
BlueShield Association about identifying and preventing
health care fraud. |
View
Guide (PDF) |
| Guide to Claim Vouchers |
The guide identifies key information on our claim vouchers. |
View
Guide (PDF) |
| Health Equity |
This course focuses on health disparities clinical information related to four major ethnic groups to assist providers in delivering culturally sensitive care to our members. |
|
| Tools of the Trade |
Learn about correct code and clinical edits,
and the role they play in your office. Learn:
- The difference between National Correct Coding Initiative Edits (NCCI) and Correct Code Edits (CCE)
- How to locate the Regence Coding Toolkit
- How to access Medicare's NCCI edits
- How to access Regence Customized and Significant Clinical Edits, including Regence CCE
|
Workshop notes (PDF) |
| Working with Modifiers |
Learn about the most commonly used modifiers
and how best to use them when billing Regence.
Included in this workshop are:
- Definitions and application of modifiers
- How using modifiers could affect reimbursement
- How to find additional modifier resources
|
Workshop notes (PDF) |
