A TRICARE provider orientation must be completed within 120 days after joining the network. Orientations are available online at  www.triwest.com or via instructor-led educational seminars. Seminar schedules are available on the TriWest Web site. You may also contact your provider relations representative to arrange an orientation in your office or at a location near you. Orientations cover critical information including:

• Claims processing guidelines
• Referral/authorization procedures
• Claims status and eligibility procedures
• TRICARE benefit information
• TRICARE Provider Handbook
• Who to contact