| Physician and provider office
staff workshops
Workshops geared toward physician and provider office
staff may be conducted by Regence staff, or may be completed online at your convenience.
| Instructor-Led Workshops |
Topics include:
- Introduction to our new products, including new member cards, benefits, claims vouchers and contact phone numbers
- Information about our new claims system
- TriWest updates
- Other updates relevant to your practice
Separate workshops are available for medical health care professionals, office managers and billing staff or ancillary providers and staff (chiropractic, acupuncture, naturopathic, massage therapy, physical therapy, occupational therapy and speech therapy).
View workshop details and register online
Light refreshments will be served. Limit two (2) staff per office.
|
| Online Workshops |
Our online workshops, created by Provider
Communications, allow you and your
staff to receive training at your convenience.
| Workshop |
Description |
|
| Regence InnovaSM and EngageSM |
Identify members, become familiar with member-driven benefit structures and understand our payment vouchers for these members. |

View and print notes (PDF) for this workshop. |
| National Provider Identifier (NPI) |
Our NPI training will provide you with an overview of the NPI, what you’ll need to know to begin submitting your NPI, and timelines leading up to the complete implementation on May 23, 2008. Objectives for NPI training include:
- Definitions and purpose of NPI
- How the NPI could affect reimbursement
- How to share the NPI with Regence
- How to find additional NPI resources
|

View and print notes (PDF) for this workshop. |
| Regence MedAdvantage |
This workshop provides
an overview of the Regence MedAdvantage
product. After completing this workshop, you should
be able to:
- Understand Regence MedAdvantage benefits
- Use the member card
to determine Regence MedAdvantage eligibility
and benefit information
- Understand regulations for Medicare Advantage
plans such as RegenceMedAdvantage
|

View
and print notes (PDF) for this workshop. |
Regence Basics
|
This workshop contains
information on member
identification, preauthorization requirements,
claims submission and reimbursement processes.
Staff best able
to assist you with issues or concerns are identified, and
basic information makes it
easier for you to conduct daily business with Regence.
Revised January 2007. |

View
and print notes (PDF) for this workshop. |
The BlueCard® Program
Workshop
|
Our BlueCard Program Workshop provides an overview of the
BlueCard Program, information
relating to alpha prefixes, member benefits and
coverage, claims submission for out-of-area patients,
an explanation of the BlueCard process, and resources
to assist you with issues.
Revised March, 2005
Request free BlueCard® training in your office by completing our convenient
training request form. |

View
and print notes (PDF) for this workshop. |
| BlueChoicesSM |
The BlueChoices workshop contains information about the basic
benefits offered by the various BlueChoices products
(BlueEssentialsSM, BluePreferred®
and BlueClassicSM), and the four provider
networks offered with BlueChoices products (Participating,
Preferred Provider Plan and Access). Examples
of member cards help you to determine
provider network and basic benefit information.
Revised December, 2005 |

View
and print notes (PDF) for this workshop. |
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