This workshop provides an overview of some important processes involved in providing service to our members. You may navigate by clicking on the menu items to the left, or by clicking on <<Back or Next>> below. Each page of the workshop can be printed individually by clicking on the printer icon below or click view and print notes to print the entire workshop.

Information included in this workshop will provide direction on how to:

• Identify members
• Calculate reimbursement
• Identify services and equipment which require pre-authorization
• Submit claims
• Contact appropriate help

Please click the >>Next button below or select a topic from the menu on the left to begin this workshop.

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