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Administrative Manual
Updates to the Oregon Provider Office Manual are listed below. NEW! chapters are identified.

Section	Revision Date
Introduction (PDF)	5/2008
Who to Contact (PDF)	5/2008
Provider Agreements (PDF)	5/2008
Credentialing (PDF)	5/2007
Identifying Members (PDF)	5/2008
Filing Claims (PDF)	5/2008
Payment (PDF)	5/2008
Fraud and Abuse (PDF) NEW!	5/2008
Care Management (PDF)	5/2008
Quality Programs (PDF)	8/2007
Behavioral Health (PDF)	8/2007
Regence Online Services for Providers (PDF)	8/2007
RegenceRx^® Provider Basics (PDF)	5/2008
Medical and Reimbursement Policy (PDF)	5/2008
BlueCard^® Program (PDF) NEW!	5/2008
Medicare Advantage Plans (PDF)	5/2008
Regence Innova^SM and Engage^SM Plans (PDF)	10/2007
Glossary (PDF)	10/2007

To view and print the documents listed above, Adobe Acrobat® Reader must be installed on your computer. More information on downloading Adobe Acrobat Reader is here.


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