Agent Agent Agent Agent
Employer Employer Employer Employer
Provider Provider Provider Provider
Home Contact Provider Customer Service Site Map Search
Regence Blue Cross Blue Shield of Oregon
Oregon state health insurance For Physicians, Other Health Care Professionals and Facilities
Behavioral Health »
BlueCard Program »
Care Management »
Claims & Billing »
Clinical Corner »
Contact Us »
Contracts/Credentialing »
Dental Professionals »
Legislation »
Products »
Provider Directory »
Provider Library
Regence Online Services »
RegenceRx Pharmacy »
TriWest »
Workshops »
Provider Forms

Behavioral health forms
Alcohol Use Disorders Identification Test (AUDIT) (PDF)

The Alcohol Use Disorders Identification Test (AUDIT) was produced by the National Institute on Alcohol Abuse and Alcoholism, a component of the National Institutes of Health, and is endorsed by the World Health Organization (WHO) as a screening tool to identify heavy alcohol use.

Authorization to Disclose Protected Health Information (PDF)

Patient authorization for health care provider to disclose health information pertaining to mental health treatment, claims, and other medical information, to Regence.

Federal Employee Program Outpatient Mental Health Treatment Plan (PDF)

Form for members with FEP primary coverage. It is not necessary to submit this form for members with FEP secondary coverage, such as Medicare, unless primary benefits have been exhausted, services are not covered, or have been denied by the primary carrier.

Call FEP Customer Service at 1 (800) 962-2731, before treatment begins to verify the type of coverage, benefits, eligibility, co-payments, and deductible.

Fax completed forms to 1 (800) 331-3505.

Behavioral Health Treatment Plan Request


Treatment plan request form may be completed using our secure and encrypted online form.

Download (PDF), complete the form and return to Regence:

Fax:

Regence Behavioral Health 1 (800) 331-3505

Mail: Regence BlueCross BlueShield of Oregon
PO Box 1271, Mailstop E9H
Portland, OR 97207-9861

Treatment Plan Form Instructions (PDF)

Zung Self-Rating Depression Scale (PDF)

The Zung Self-Rating Depression Scale, is a screening tool to identify symptoms of depression in adults. The first page contains the screening questions; the second page contains the scoring key.

 

Back to Top

 

Claims & billing forms
Corrected Claim - Standard Cover Sheet (PDF)

Complete this form to file a corrected claim.  Instructions: 

  • Attach a copy of the original claim
  • Include the claim number that needs to be corrected
  • Mail the form with corrected claim to the address on the back of the member’s card
Supporting Documentation - Standard Cover Sheet (PDF)

Complete this form when submitting information to support a claim. Instructions:

  • Cover sheet ensures documentation is "attached" to the correct claim
  • Expedites processing
  • Mail the form with additional documentation to the address on the back of the member's card
Coordination of Benefits Questionnaire (PDF) Complete this form when members are covered by more than one health insurance policy. This will help us process claims correctly.
Standard Referral Form (PDF) Complete this form (or your own) when submitting referrals.

Voucher Overpayment Refund Form (PDF)

 

 

Use this form to notify Regence of an overpayment to your office and request a correction. This form may be completed online, printed and mailed along with your check to:

Regence BCBSO
Attn: Oregon Claims Refund
P.O. Box 91048
Seattle, WA 98111-9148

Provider Information Update Form

Provider Information Update Form

Complete the Provider Information Update Form using our secure and encrypted online form. Update or change your details in our records, including in our Provider Directories or to submit your National Provider Identifier (NPI).
Pre-authorization forms
Pre-authorization Request Form (PDF)

Complete this form to facilitate the pre-authorization process for medical, surgical or DME services.

Pre-authorization Information Form (PDF)

Complete this form to facilitate the pre-authorization process for home health and ancillary therapies.

Pharmacy forms  
Pharmacy Prior Authorization Request Form

Now located on the RegenceRx Physician Web site.

Supply request forms
Online Supply Request Form

Request supplies such as provider manuals, forms, brochures or patient chart stickers using our secure and encrypted online form.

Download (PDF), complete the form and fax to Regence (503) 225-6911.

Miscellaneous forms
Improvement Suggestion Form (PDF) Complete this form to suggest ways Regence can improve our service to you. Fax completed forms to (503) 587-3360.

Application for Provider Number and Provider File Update (PDF)

Complete this form to apply for a billing number to allow us to process your claims.
Sample Non-Covered Services Waiver Form (PDF) Use this sample form as a guideline when developing a waiver form. You may wish to consult with your legal counsel before adopting this format.
WebNotes for hospitals
Subscription Form

Joining the WebNotes program allows participating hospitals to receive immediate electronic notification and access to The ConnectionSM newsletter, Administrative Manual, and other information online.

Information Update Form

Complete the secure and encrypted online form to update your facility information for Regence BCBSO’s WebNotes.


Contracting and Cedentialing Forms

Provider Criteria Application
Practitioners

Practitioner credentialing criteria (PDF) (effective 11/1/2007)

 

Oregon Practitioner Credentialing Application (MS Word format)

Fax completed applications to our Credentialing Department at (503) 225-4808, or mail it to Credentialing, Regence BCBSO, PO Box 1271 MS E9B, Portland, Oregon 97207-1271.

Organizations

Eligible organizational providers include:

  • Ambulatory Surgery Centers
  • Hospital Medical Centers
  • Home Health Agencies
  • Hospice Care Centers
  • Skilled Nursing Facilities
  • Behavioral Health Care Organizations, including those that provide mental health, chemical dependency, alcohol and drug rehabilitation services.

Organization credentialing criteria (PDF) (effective 11/1/2007)

 

Request an Organizational Provider Application from your Provider Relations Representative.

Facilities  

Universal Facility Application (PDF)

Mail completed applications to our Credentialing Department at P.O. Box 21267, Mail Stop S555, Seattle WA 98111-3267


Notice of Medicare Non-Coverage (NOMNC) forms

It is important to use the correct Regence form based upon your geographic location. Use of another health Plan’s notification form for Regence members is not considered valid by Centers for Medicare & Medicaid Services.

Home Health Agency Skilled Nursing Facility

Note: To view and print the documents listed on this page, you must have the Adobe® Acrobat® Reader installed. Get more information and/or download the free Adobe Acrobat Reader.