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Regence Blue Cross Blue Shield of Oregon
Oregon state health insurance For Physicians, Other Health Care Professionals and Facilities
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Clinical Corner

As the largest health insurance company in Oregon, we are committed to maintaining health programs and services for the benefit of our members.

Collaboration with physicians and other health care professionals is an important feature of our clinical activities. The following is an overview of our Health Improvement Activities.

AdviCare
Regence BCBSO has partnered with American Healthways to work with patients, their families and their physicians to offer education, coordination and continuing support to members with specific chronic diseases or health conditions. Participation in AdviCare is voluntary and free to patients whose employers purchase the benefit. Employee groups that currently participate in AdviCare include the Federal Employee Program (FEP), Oregon School Board Association (OSBA), and Regence BCBSO. Visit the AdviCare section of our Web site for more information.

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Asthma Management
Asthma is one of the most common chronic diseases for Regence BCBSO members, ages 4 to 55 years. Our Healthy Airways™ program helps members with asthma understand and better manage their condition. The program is provided free of cost to patients, ages 4 to 55, with asthma. The program includes an asthma survey, educational materials and self-management materials. Information is sent to physicians regarding national treatment guidelines. Mailings are sent to members at least twice a year.

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Breast Cancer Screening
Over 2,000 new cases of breast cancer are diagnosed each year in Oregon, and nearly 500 women die from the disease. Early detection is the key to reducing mortality rates. We send birthday card reminders about breast cancer screening to women ages 40 to 69 that are enrolled in one of our Medicare HMO plans (First Choice Sixty-Five or Preferred Choice Sixty-Five), and have not had a mammogram in the last 2 years. Educational articles about preventive care guidelines are published in member newsletters. We also send nationally recognized preventive care guidelines to physicians.

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Childhood Immunizations
Regence BCBSO is attempting to increase the numbers of children receiving age-appropriate immunizations.

  • Immunization schedules are published in member newsletters
  • Postcards are sent to parents of children who are 16 months and 20 months old about preventive exams and immunizations
  • Physicians and other health care professionals receive updated immunization schedules

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Diabetes
Diabetes is the 7th highest ranked disease for all members, regardless of age or gender. Regence BCBSO’s program is for members diagnosed with either Type 1 or Type 2 diabetes. Educational materials are sent to members about diabetes and self-management, including the importance of testing their blood sugar more than once a day, getting annual dilated eye exams, and attending diabetes education classes. Self-monitoring tools are also provided.

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Influenza and Pneumococcal Immunizations for Seniors
Early identification of risk factors can help our case managers reach out to members at risk of developing pneumonia and influenza. Pneumonia and influenza rank as the 5th leading cause of death among persons 65 years of age and older. Each year we mail flu shot reminder postcards to households of those 65 and older. Flu shot clinics are set up at pharmacies, grocery stores, and as other community sites around the state, offering flu shots free to our members. Our Flu Shot informational postcards also have information about pneumococcal immunization. Pneumococcal immunization is recommended for everyone age 65 and older.

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Senior Health Risk Appraisals
Early identification of risk factors can help our case managers reach out to members of First Choice Sixty-Five to help them better manage their health care. Surveys are mailed to new members each month, with a follow-up reminder survey in six weeks to those who did not respond. High-risk members are contacted by telephone and referred to case management.

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Special Beginnings®
Pregnancy is one of the most common diagnoses for Regence BCBSO. Our Special Beginnings® prenatal program is used to identify pregnant women with high risks, to decrease the number of premature deliveries and low birth weight infants. The program includes a questionnaire to assess a woman's health risks; an illustrated prenatal and child care book; packets of educational materials tailored to each woman's identified needs; care plan coordination with physicians; ongoing telephone contact by a registered nurse with maternity experience; toll-free access to a nurse, 24 hours a day, 7 days a week; and a gift to use after the baby is delivered.

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The Regence Healthy Heart Program
The Regence Healthy Heart Program provides an integrated, population-based approach to heart disease management. The program serves members with heart failure (HF) or who have or are at risk for coronary artery disease (CAD). The Healthy Heart Program is a member-focused program. The goals of the member education component are to help members 1) understand their condition, 2) improve their self-management skills, 3) manage risk factors, and 4) adhere to the treatment plan as prescribed by their physician.

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