Learn about information and tools you need for submitting claims and receiving payment:

• Using modifiers
• Claim form requirements
• Learn more about ICD-10
• Submitting a corrected claim
• View voucher message codes
• Locate timely filing requirements
• View other dental billing information
• View overpayment recovery process
• Learn more about post-payment audits
• Various available electronic transactions
• View our pre-authorization requirements
• Coordinating benefits with other health plans
• Submitting your National Provider Identifier (NPI)
• Reimbursement and our claim system editing rules
• Submitting an appeal for a claim denial due to a billing or coding edit dispute
• Locate our Radiology Quality Initiative (RQI) administered by AIM Specialty Health

Note: Claims with dates of service on or after February 1, 2011 for all of our members enrolled in group and Individual products are being processed on our new claims system. This allows you to receive one type of payment voucher for all of your Regence and BlueCard^® patients, except Federal Employee Program (FEP).

Historical eligibility, benefit and claim information may not be available on Provider Center for these members due to our claim system transition. If you are unable to locate member historical coverage information, please contact Customer Service for assistance with these inquiries.