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The BlueCard Program

BlueCard® Provider Manual

Phone Numbers and Web sites

BlueCard Access®
These doctor and hospital finder resources are useful when you need to refer a patient to a physician, other professional provider or health care facility in another location. Call BlueCard Access at 1 (800) 810-BLUE (2583) or visit the doctor and hospital finder at www.bcbs.com.

BlueCard Eligibility®
Eligibility and benefit information for Blue Plan members is available at 1 (800) 676-BLUE (2583).

Regence BCBSO's BlueCard Provider Customer Service
We're here to help you with claims-related information for Blue Plan members. Call BlueCard Provider Customer Service at 1 (800) 448-0525 or in Portland at (503) 225-5393.

Regence BCBSO's Provider Information Site
You can find answers to many of your BlueCard questions on this Web site. In addition to this manual, you can find a BlueCard Online Workshop. This self-paced workshop also offers workshop notes, which you can print and use as an additional resource. You may also submit an online request to your provider consultant to conduct free BlueCard trainings at your office.

Regence eBusiness Support Center
Contact Regence eBusiness Support Center for more information on submitting the electronic transactions mentioned in this manual. Call (503) 220-3924 or send an e-mail to OR_CRON@regence.com.

The Blue Cross and Blue Shield Association Web site
Visit www.bcbs.com for additional information on the BlueCard Program. Click on the BlueCard Doctor & Hospital Finder when you need to refer a patient to a physician, other health care professional or facility in another location.

 


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