• Agent • Agent • Agent • Agent
• Employer • Employer • Employer • Employer
• Provider • Provider • Provider • Provider
Home Contact Provider Customer Service Site Map Search
Regence Blue Cross Blue Shield of Oregon
Oregon state health insurance For Physicians, Other Health Care Professionals and Facilities
BlueCard Program
Care Management »
Claims & Billing »
Contact Us »
Contracts/Credentialing »
Cost & Quality »
Educational Tools »
Products »
Secured Site
 Provider Center »
Provider Search »
Provider Library »
RegenceRx Pharmacy »
TriWest »
The BlueCard Program
Verifying Eligibility and Coverage

Verify membership and coverage by phone or by submitting electronic inquiries.

Phone  

Call BlueCard Eligibility at 1 (800) 676-BLUE (2583). You will be prompted for the member's alpha prefix and connected to the appropriate Blue Plan.

  • English and Spanish speaking representatives are available to assist you.
  • Blue Plans are located throughout the country and may operate on a different time schedule than Regence. You may be transferred to an interactive voice response system linked to customer enrollment and benefits or you may need to call back.
  • The BlueCard Eligibility line is for eligibility, benefit and pre-certification/referral authorization inquiries only. It should not be used for claim status. You can check claim status using our Provider Center.
Electronic inquiry  
Submit an American National Standard Institute (ANSI) 270 transaction (eligibility) to Regence. The majority of BlueCard electronic inquiries are answered within minutes.
Provider Center  
Check member eligibility using our free, secure tool, the Provider Center.
Electronic member card
Electronic member card (front)

Electronic member card (back)

Member cards with a magnetic stripe on them have subscriber/member electronic data embedded in the card. A card reader can be used to read this information.


Note: To print a PDF document, you need Adobe® Reader®. Download it now for free. 

Back to top

 
Regence BlueCross BlueShield of Oregon. All rights reserved. Regence BlueCross BlueShield of Oregon is an Independent Licensee of the Blue Cross and Blue Shield Association.
Regence Ethics  Privacy Policy  Fraud and Abuse  Site Feedback