| Group Administrator Manual (PDF) – For ActivateSM, InnovaSM and EngageSM plans only
This guide will serve as your first resource in administering the coverage selected by your company. It has been designed to answer general questions about enrollment, billing, and appeals procedures for ActivateSM, InnovaSM and EngageSM plans.
Group Administrator Guide (PDF) – For all other plans
This
guide will help you to administer Regence BlueCross
BlueShield of Oregon coverage for your group. We’ve
included instructions for adding
or updating employee and dependent information. If you
can’t find answers to your questions in this guide
or in your contract, please call your membership administrator
or sales team. We’re here to help!
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